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Return Policy

Do you accept returns?

Yes, we do, but please note that we do not provide return labels. Please include the invoice with a reason of return within the parcel. Once this has been received by our returns team, they will get in contact with you. 

 

What is your return policy? 

We accept refunds or returns within 7 days of purchase. Please send us the receipt or order number to hello@belababe.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We will refund or replace the item if:

* Item is not physically scratched
* Item was bought from our store
* Item has factory defect

Expiration dates:

Please note that all products are sold with a minimum expiry date of 6 months, we expect customers to use the products within this time due to the treatment times that we sell. Customers are not eligible to request a replacement or refund if these are outdated 6 month since purchase.