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Help Center

Frequently Asked Questions

Our Bela Range

What is BELA range for?

Are there any side effects?

Can men take Bela vitamins?

Will I start growing hair all over my body?

Can I take the vitamins while I’m breastfeeding or pregnant?

Is Bela range the same with international brands like SugarBearHair?

Will my hair fallout if I stop taking Let It Grow vitamins?

How long until I see results?

Will Biotin cause breakouts?

How does the GLOW differ from the Hair Vitamins 'GROW'?

I have sudden acne breakouts, what should I do?

Shipping

HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?

Do you offer rush order?

I did not receive my my order confirmation, what should I do?

My item has not arrived in the given time frame. Why?

What are Bela doing to ensure the safety and wellbeing of staff within the business?

Do you accept same day delivery?

Orders

Where is my order?

My order has arrived damaged, what do I do?

My order has arrived and some of the products are missing. What should I do?

I just placed an order and I need to cancel it. Is it possible?

How do I place and order?

Payments

I don't have PayPal account. Can I pay using my card?

Returns & Refunds

Do you accept returns?

What is your return policy?

Do I need to pay to return an item?

Have you received my return?

I have returned an item, will I get refund?